Help & docs

Sign up → onboarding wizard generates 3 starter templates → go to Catalog → QR codes → New QR → print PDF.

No — anonymous workers scan QR codes and submit forms without logging in. Admins use the admin app.

Free, Starter (€29/mo), Growth (€89/mo), Business (€249/mo), Enterprise. See /pricing for the breakdown + annual discount.

Under 5 minutes from signup to first QR sticker printed. The onboarding wizard generates 3 templates tailored to a one-sentence description of your business.

Optional capabilities priced €5–€15/month each: Inventory & Assets, Workflow Automations, Product Passport, Equipment Logs, Auto-Numbering, Integrations Hub, Voice Submissions, Whistleblower, Cross-Org Anomaly, AI Compliance Officer, Quarterly Audit Backup, Webhooks & API, Trust Pages. Business+ bundles all of them.

In your org → Settings → Modules → click Activate. Free + Starter plans get 1–2 free slots; further modules are billed monthly.

Yes — on Free / Starter / Growth, you can swap any free-slot module for another via Settings → Modules → Swap for…. The active module is deactivated and the new one is enabled in one step.

Yes — every row is hash-chained via a Postgres BEFORE-INSERT trigger. The Audit Log page surfaces a Verify-Chain button that proves the chain is intact.

Yes. The Whistleblower module gives you a public /wb/<your-slug> page that meets EU Directive 2019/1937: anonymous reporting, 7-day acknowledgement, 90-day substantive response, signed attestations.

Yes. Each unit gets a public /passport/<serial> page plus a machine-readable CIRPASS v1.0 JSON export at /passport/<serial>?format=cirpass, and a printable PDF at /passport/<serial>/pdf.

DPA + SCC available on Growth+ plans. Email legal@tagible.io with your organisation legal name and we will turn around a counter-signed copy within two business days.

All data lives in the EU (Supabase EU, Frankfurt + Cloudflare R2 EU). We never transfer it outside the EEA.

Account → Profile → Delete account. 30-day grace window then irreversible erasure (audit log retained per regulatory requirements).

Yes — Settings → Data exports → schedule CSV or PDF dumps. Personal-data export via Account → Profile → Download my data.

Email security@tagible.io with a vulnerability report. We acknowledge within 24h on business days. Full posture documented on /security.

Five native (Slack, Teams, QuickBooks, Fortnox, Google Sheets) plus webhooks and the public REST API. The Integrations Hub module is €9/mo or bundled on Business.

Swagger UI at /api/docs, OpenAPI spec at /openapi.json. API keys generated in Settings → API keys with per-scope permissions.

Yes — outbound webhooks for every platform event (HMAC-signed, retry-with-backoff) plus the public REST API for reads + writes. SDK packages are on the roadmap.